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Radio Removal from 1999 / 2000 / 2001 Nissan Quest / Mercury Villager / Ford Windstar

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NOTE DISCLAIMER:  FixYourRadio.com, a division of  Absolute Technologies, Inc. will not claim responsibility for information posted within these web pages.  While all efforts are made to provide accurate information, the information is provided at your own risk - use it at your own risk. We are not responsible for the misuse, incorrect installation, incorrect information, or failure of any products we cover. NO WARRANTY IS MADE OR IMPLIED REGARDING ANY PRODUCTS COVERED BY FIXYOURRADIO.com or ABSOLUTE TECHNOLOGIES, INC.  NOR DOES FIXYOURRADIO.COM or ABSOLUTE TECHNOLOGIES, INC. CLAIM TO PROTECT USERS FROM INJURY OR DEATH. THE USER ASSUMES ALL RISKS.

The postings, comments, and opinions are provided at your own risk and do not necessarily represent the views or opinions of  FixYourRadio.com, a division of  Absolute Technologies, Inc. or any manufacturers or companies listed on this website.

We cannot express how important it is to read the manufacturers instructions that are included with every product you buy and use. Failure to do so could result in incorrect use or installation, which could cause serious injury or death.  Any of these instructions may void or limit warranties provided by the manufacturers.  You assume all responsibilities by purchasing any of the offered fixes.


ALL CONTENTS ON THIS SITE ARE PROTECTED BY COPYRIGHT. EXCEPT AS SPECIFICALLY PERMITTED HEREIN, NO PORTION OF THE INFORMATION ON THIS WEB SITE MAY BE REPRODUCED IN ANY FORM, OR BY ANY MEANS, WITHOUT PRIOR WRITTEN PERMISSION FROM ABSOLUTE TECHNOLOGIES, INC. VISITORS OR USERS ARE NOT PERMITTED TO MODIFY, DISTRIBUTE, PUBLISH, TRANSMIT OR CREATE DERIVATIVE WORKS OF ANY MATERIAL FOUND ON THIS WEB SITE FOR ANY PUBLIC OR COMMERCIAL PURPOSE. 

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Figure 1 - '02 Nissan Quest

If you have one of these types of Nissan Quest (or Mercury Villager or Ford Windstar), then you may likely have one of the radios shown in Figure 2...and even more likely to be experiencing the blank display problem (and possible the CD eject problems).  The following are the first steps to getting your radio working again.  Once you have the radio out of the dash, then you may want to consider the Save My Sanity Swap program or the Do-It-Yourself repair...either way, once you have the radio out of the dash, you've practically done the hardest part of getting your radio fixed.


Figure 2 - '02 Nissan Quest
(same for
Mercury Villager or Ford Windstar)

Figure 2 shows the neat feature of this radio in which the RDS feature is showing the artist (Weezer) of the song playing...you too, can see this, once you get  your display fixed.

Getting your Radio out of a Nissan Quest (or Mercury Villager or Ford Windstar)

The first step to the radio repair is to remove the cup holder / ashtray from the dash.  This is done by pushing in the two buttons (one on each side) as indicated in Figure 3 below. 


Figure 3 - Removing Drink Tray / Ash Tray


Figure 4 - Tray Removed

Use your index finger to push in the buttons in on each side of the ashtray and then pull the tray out...it should slide all the way out of the panel.


Figure 5 - Remove Two Screws

Using a phillips screwdriver, remove the two screws, one on each side, holding the front panel in place.



Figure 6 -
Pry Panel Loose

With the screws removed, position your fingers in the seam above the A/C vents where the panel connects to the dash.  With a little luck, you should be able to pull this portion of the panel from the dash.  It takes an action that pivots the panel at the bottom (below the ashtray) where it connects to the bottom.  So, pull from the top, while pivots below where it connects.


Figure 7 - Panel Pivot

So, pull from the top, while pivoting below where it connects, as shown in Figure 7.


Figure 8 - Interlocking Tabs

In Figure 8, the pink arrows point to the interlocking tabs of the front dash.  There are slots in the front panel (that you are trying to remove) that hook onto the tabs.  Once you get the top loose and pulled from the dash, you should be able to push the bottom of the panel in (label step 1 in figure 8), then lift up and out (step 2 in figure 8).  Your panel should be free to set aside.


Figure 9 - Radio Screws

Remove the 4 screws shown in Figure 9 and then you should be able to slide your radio out of the dash (but it will still be connected to the wires within the dash)

.
Figure 10 - Back of Radio Connectors
(this is actually a picture from an Explorer, but the layout is the same buy you won't have the white plastic piece...if you are that detailed oriented to notice that)

Figure 10 shows the three connectors and the antennae coax connection that needs to be removed.  NOTE: You may only have TWO Connectors if your vehicle doesn't have a powered subwoofer...so don't be alarmed of you only have two plus the antennae.  The order in which I remove these are numbered...first the antennae coax is disconnected, followed by the three connectors (installation is the reverse process...4, 3,2,1).  Note that the connectors have tabs on them which need to be depressed to be able to pull the connector out of the radio.

You should now have your radio out of the dash...you can move on to the Fix!

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DID YOU FIND THESE INSTRUCTIONS USEFUL?

If you have found these instructions useful, then please consider a donation.  It helps keep this web site up and running and supports more development of this type material.

Thanks for your kind consideration.

To make a $3 donation using PayPal, click the donate button below...

Again, thanks for your consideration.

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If you are just using this site for the information to remove your radio and have found this information useful, then please consider giving a contribution to the effort and the time taken from my kids to get these directions together (and to help defray the hosting fees incurred to keep this information posted).  PayPal makes it easy to contribute $3 or whatever you feel is appropriate:

Thanks!

D. Harrison

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HERE ARE THE AVAILABLE FIXES FOR THE RADIO SHOWN ABOVE IN FIGURE 2:

Click one of the above Icons to Purchase the Radio Repair Access
(for Blank Display or Volume Control Repair Instructions)
$19.99

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CD EJECT ERROR ACCESS (Ford/Nissan)

Click one of the above Icons to Purchase the CD Eject Error Access
(For CD Eject Error Repair Instructions - separate cost from the display and volume control repair listed above)
$19.99

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COMBO REPAIR - DISPLAY/VOLUME CONTROL/CD EJECT ERROR ACCESS
(Ford/Nissan)

Click one of the above Icons to Purchase the
Combo Display/Volume/CD Eject Error Access
$29.99

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"Save My Sanity" Repair Program

The Save My Sanity REPAIR PROGRAM has you ship your power supply board in for the repair and modifications to eliminate the blank display problem. You send your power supply board in for the repairs and all the modifications to your board to repair you board, even if you have tried the repairs yourself. The cost is $89.99.  If I cannot fix your board, it will be returned without a charge and your payment will be returned. 

Upon receipt of payment, I will send you specific, step by step picture-detailed instructions on how to remove the power board from the radio...it's not too hard. If you can get the radio out of the dash (the harder part of the task) , you can get the power supply board out of the radio. If once you receive the instructions you are unable to get the radio out or you think it's too much trouble, let me know and I can refund your payment.

What this new program will do for you is:

*You don't have to do the detailed soldering and trouble shooting.

*You get a known working board that has all the modifications to it so that you won't experience this again

*If the board cannot be fixed, it will be returned without cost to you.

*You don't have to go without your radio (if you were going to ship it off for repairs). You will still be able to listen to your radio, you just won't have a display (but then again, you didn't have a display anyway).

Before going this route, please be sure that you are comfortable at the dis-assembly and re-assembly that is required to replace the board...it basically requires removing three screws, popping off the front display panel (may require a small screw driver to assist), popping off the top metal panel of the radio, then twisting two metal tabs with a needle nose pliers. If you are okay with that (I will send the specific instructions including pictures to replace the board), then you are set to proceed with the swap program.

This replacement board is for a MACH radio (also used in various Ford vehicles and Nissan Quest)...the part number on the radio should be something like "XXXX-18C868-XX" where the X's can be any type of combination...the "18C868" should be there on this type of radio.  You may want to verify this.

Click the above Icon to Purchase the "Save My Sanity" Repair Program
using PayPal for $89.99.

"Save My Sanity" Repair Program

 



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2012 Absolute Technologies, Inc

Legal Disclaimer

FixYourRadio.com, a division of  Absolute Technologies, Inc. will not claim responsibility for information posted within these web pages.  While all efforts are made to provide accurate information, the information is provided at your own risk - use it at your own risk. We are not responsible for the misuse, incorrect installation, incorrect information, or failure of any products we cover. NO WARRANTY IS MADE OR IMPLIED REGARDING ANY PRODUCTS COVERED BY FIXYOURRADIO.com or ABSOLUTE TECHNOLOGIES, INC.  NOR DOES FIXYOURRADIO.COM or ABSOLUTE TECHNOLOGIES, INC. CLAIM TO PROTECT USERS FROM INJURY OR DEATH. THE USER ASSUMES ALL RISKS.

The postings, comments, and opinions are provided at your own risk and do not necessarily represent the views or opinions of  FixYourRadio.com, a division of  Absolute Technologies, Inc. or any manufacturers or companies listed on this website.

We cannot express how important it is to read the manufacturers instructions that are included with every product you buy and use. Failure to do so could result in incorrect use or installation, which could cause serious injury or death.  Any of these instructions may void or limit warranties provided by the manufacturers.  You assume all responsibilities by purchasing any of the offered fixes.


ALL CONTENTS ON THIS SITE ARE PROTECTED BY COPYRIGHT. EXCEPT AS SPECIFICALLY PERMITTED HEREIN, NO PORTION OF THE INFORMATION ON THIS WEB SITE MAY BE REPRODUCED IN ANY FORM, OR BY ANY MEANS, WITHOUT PRIOR WRITTEN PERMISSION FROM ABSOLUTE TECHNOLOGIES, INC. VISITORS OR USERS ARE NOT PERMITTED TO MODIFY, DISTRIBUTE, PUBLISH, TRANSMIT OR CREATE DERIVATIVE WORKS OF ANY MATERIAL FOUND ON THIS WEB SITE FOR ANY PUBLIC OR COMMERCIAL PURPOSE.

* Refunds require that you provide a verifiable legal address for processing and requested within 30 days of your purchase.